There are a lot of advanced controls, particularly for the firewall, but you're under no obligation to go delving under the bonnet unless you need precise control over the way in which your PC communicates with both the internet and the rest of your network. The interface by which you control and access all of these isn't particularly polished, but everything's clearly labelled. ZoneAlarm has plenty of extra features, including 2GB of online backup space, a web security tool to alert you of dangerous and fraudulent websites, malicious email and spam prevention, and a jammer to flummox malicious key loggers and screen grabbers.
ZoneAlarm also crashed occasionally, particularly when detecting and removing malicious software, although this was never to the detriment of its ability to defend our PC. Nothing was blocked by default, but the high incidence of suspicious behaviour warnings for non-malicious programs could unnerve more wary users. However, 40 per cent of files (eight applications) triggered a warning or notification of some sort. Check Point's ZoneAlarm Free Antivirus NextGen brings a long-awaited user interface upgrade, but under the hood it’s a disappointment.
Most of our harmless false positive test software was either not scanned at all or was correctly passed through as non-malicious.
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